5 Must-Try Methods When You’re Facing Internet Disconnection
There’s nothing worse than having an internet breakdown, which would definitely lead to you breaking down out of frustration. That is why you should know the methods to fix the possible issue and prevent such a situation.
Fortunately, we’re listing 5 of such methods that you can keep handy and follow whenever there’s an internet flap, disruption, or issue at your end. So, let’s get down to them right away:
1. Rebooting Your Internet Router
In most cases, simply rebooting your internet router will help resolve the pertaining issue. What happens is that with a reboot, your router establishes the connection with your internet provider again and resends the data packets.
Once this is done, the router will start communicating with the primary hub and will allow data to pass through. While you’re up to it, you can also check for the lights blinking on the router. If they’re all green, then you may proceed to reboot.
2. Contacting Support
Earlier we mentioned that you should check for the lights on the internet router and proceed to reboot it if they’re green. However, the lights can be red as well particularly the internet light, which indicates that there’s an issue with the connection itself.
You can try rebooting the device but if the issue persists, then you’ll need to contact customer support to let them know about it and get solutions. In most cases, a cable disconnection, maintenance, technical failure, etc. can cause such an internet disruption.
However, if you’re connected to a reliable internet provider, it’ll resolve the issue at the earliest. But you also need someone that doesn’t experience such issues. For that, we recommend Xfinity since it’s reputed for its disruption-free connectivity. You can also seek help with its 24/7 available Xfinity customer service for assistance.
3. Disconnecting Devices & Reconnecting Them
From your internet router to your devices that you’re using the internet on, you’ll need to disconnect them and reconnect them for ensuring seamlessness in connectivity. However, it’s something that you can also do before contacting support if the lights are blinking green.
You must unplug your internet router, wait for 30 seconds, and then reconnect the wires. With your devices, you should disconnect and forget the Wi-Fi SSID. Wait until your Wi-Fi is up and running again, and then reconnect them with the Wi-Fi.
Doing this allows the Wi-Fi router to fetch the DHCP and IP addresses for your devices. It also removes an additional burden on your Wi-Fi router since sometimes the network may have too many devices burdening the data flow.
It also reestablishes the connection with the Wi-Fi and the primary hub, resending the data packets. Hence, there’s a great chance that it’ll help resolve the issue.
Changing the SSID & Password of Your Router
As highlighted earlier, there can be too many devices connected to your Wi-Fi router at a time. This often happens when you’re sharing the password with several users. In some cases, you often share it with your neighbors and guests, which whenever they come by, lets them reconnect to your Wi-Fi.
However, this practice can undermine the performance of your Wi-Fi router, which, even after removing and reconnecting your devices, will result in the same slowness. Hence, you’ll need to change the SSID and password of your Wi-Fi router.
You can head to the dashboard of your Wi-Fi by accessing it via the credentials given on the rear of your Wi-Fi box. Head to the Wi-Fi settings, and you’ll find SSID and the current password that you can change.
While doing so, you can also look up how to create guest networks. You can share these with guests or even neighbors. However, ensure that you’re dedicating speed and bandwidth and using airtime fairness to avoid these networks from consuming too much from your primary network.
Running Network Troubleshooter.
Another thing you can do is run your network troubleshooter. Running it will eventually re-run all the processes but automatically. It’ll also check for DHCP as well as network drivers on your device, which can be outdated, resulting in the issue.
If it indicates an issue with the drivers, you’ll need to update them from your OS’s update or an external source. The same goes for your router firmware, which is usually updated by your ISP. However, you can run the checks for it too, and update it.
As for DHCP, you’ll need to contact support if the troubleshooting, reboot, and disconnection tricks have failed. However, in most cases, the troubleshooter is able to fix the problem.
Closing Notes
Well, these are your go-to options when you’re facing an internet disruption. Make sure that you keep these handy so that you don’t end up sitting without your internet, waiting for customer support’s assistance.